Privacy Policy

Effective Date: 06 December 2024

PAAI Metrics, LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, PAAI Windows (the "App"). Please read this policy carefully. If you do not agree with the terms of this policy, please do not use the App.

1. Information We Collect

a. Information You Provide to Us

• Images Captured: The App uses your device’s camera to capture images of windows. These images are processed by our AI system to measure window dimensions and may be stored to improve the AI’s performance. Images are not used for any other purpose.
• Project Address (Optional): You may optionally provide the address of the project location. This address is used solely for generating reports for the customer to associate images with a specific location. It is not required and is not used for any other purpose by us.

b. Automatically Collected Information

When you use the App, we do not automatically collect any information

2. How We Use Your Information

We may use the information we collect for the following purposes:

• To operate, maintain, and improve the App’s functionality.
• To process and analyze captured images for measuring windows and training our AI system.
• To generate and deliver project reports for your use.
• To communicate with you regarding updates, maintenance, or support for the App.
• To comply with legal obligations or protect our legal rights.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information:

• With service providers who perform services on our behalf (e.g., cloud storage providers) and are bound by confidentiality obligations.
• To comply with applicable laws, regulations, or legal processes.
• To protect the rights, property, or safety of [Your Company Name] LLC, our users, or others.

4. Data Retention

• Captured Images: Stored images are retained for as long as necessary to enhance the AI’s performance and meet operational requirements. Images will be anonymized where possible.
• Project Addresses: If provided, addresses are stored as part of the project report and retained for your access or as required by applicable laws.

5. Security of Your Information

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system can be 100% secure, and we cannot guarantee the absolute security of your information.

6. Your Choices

• Camera Access: You can disable camera access in your device settings, but this will limit the functionality of the App.
• Address Entry: Providing an address is optional.
• Data Deletion: To request deletion of your data, contact us at [Insert Contact Email]. We will respond promptly in compliance with applicable laws.

7. Children’s Privacy

The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Effective Date" at the top of this policy or through the App.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

10. Governing Law

This Privacy Policy is governed by the laws of the State of North Carolina, USA.